Event/message loss when the Light Streamer connection disconnect/reconnect

[snatarajan]

Hi,

Thanks for the quick response. Please find the below requested response and other details.

1
First we need to understand why the client disconnects, do you have a server log showing both the first and second session? No. I will try to find one share it you as soon as possible.But i have attached the two browser information image.

Its happens on IE8 browser. I believe it’s happening when there is no activity on the browser. User open the application and left the browser for some time ideally.

2

Why browser is disconnect and reconnect again? How do we prevent this? Is there is a anyway to set timeout for connection? like don't create the new connections for 7 hours.
(Assuming you're using the latest version of the client library) Once the connect method is called the client will always make the best effort to ensure that there is a streaming connection available. As soon as a disconnection occurs the client will try to reconnect to the server. Yes it does. It reconnect successfully with in 2 or 3 sec. but we have loosed all the events in between connect and reconnect.

To stop the reconnections you must call the disconnect method. How do we do this? I don’t understand this. Can you please share some sample on this?


3
As per what happens to the updates while the client disonnect/reconnects, is probably more a logical problem than a practical one and it depends on many factors:
How long the client remains disconnected – I believe it’s probably 2 or 3 sec.
Whenever there are other clients subscribed to same items or not – Yes in many case.
The Subscription mode - DISTINCT
The snapshot configuration - True

And also I here with attached some sample client side code, Version numbers ..etc for your reference.

Please take a look at this and let me know how do we proceed further?

Regards
Suresh N