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  1. #1
    Member
    Join Date
    Jul 2011
    Location
    Monterrey
    Posts
    6

    Deployment Support

    Hi, I need to contact to support via phone in order to talk about deployment issues.

    I call the US phone, but the answer machine sends me to leave a message after the bip (?).

    Is there another phone? a chat support?

    Thanks for the quick reply.

    ---

    Among many questions I have, In the scenario where you have a www.domain.com IIS server, and a application server (push.domain.com) I would like confirm if the "push.domain.com" (where the lightstreamer server is), needs to be accessible from the internet.

  2. #2
    Power Member
    Join Date
    Jul 2006
    Location
    Cesano Maderno, Italy
    Posts
    784
    Hi,

    telephone and email support are only available to Allegro/Presto/Vivace users; send a mail to info@lightstreamer.com for further info.

    As per your question the answer is yes.
    (there are exceptions e.g. lightstreamer servers behind a load balancer with sticky capabilities, but even in those cases at the end the server is in a way or the other exposed on the internet or on the intranet if that's the case).

 

 

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