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April 30th, 2019, 09:12 AM
#11
Hi Paul,
That case happened very rarely, but it is possible.
In that case, a warning message saying "Unexpected duplicate event" was also observed.
Can you find it in the logs?
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April 30th, 2019, 05:04 PM
#12
Dario,
I don't recall seeing that message in the logs. The symptom appears to be that the real-time updates are occurring and being forwarded to the the clients, but those updates are not being added to the snapshot, so when the next snapshot is requested, they are missing. I am not able to duplicate this behavior in the current version, so we are pushing to get the latest version installed. Unfortunately, corporate red tape moves slowly, especially when creating new vendor relationships.
Thanks,
Paul
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