Connection Issues (SSL related?) [WinRT]

[giuseppe.corti]

Hi Eric,

even if it was a problem related with the SSL certificate is still weird that on the server side the connection attempt does not appear at all.
So please, can you repeat the test after you have set these options in the configuration file (lightstreamer_log_conf.xml) of the server log:

<logger name="LightstreamerLogger.connections" level="DEBUG"/>
<logger name="LightstreamerLogger.connections.ssl" level="DEBUG"/>

Please also, can you confirm us that you are testing with Windows 8 or 8.1?

Thank you,
Giuseppe

[EricS]

I don't have access to the server side configuration settings at the moment, but I believe it is set to debug as we have received verbose logs for connection attempts on Android. We'll double-check tomorrow when our contact returns, but I'm pretty sure it is already set.

We are testing on Windows 8. Any other thoughts as to what might be happening?

Thanks!

[giuseppe.corti]

Hi Eric,

If the connections and connections.ssl loggers (at DEBUG level) do not report anything about the attempt of connection from your WinRT client then most likely the issue is happening before than the SSL is involved.
Indeed, from our experience, in cases of issues with recognition of self-signed certificates the server log always reported a message about the problem.

Anyway, please check these few links about WinRT self-signed certificate issues:


http://stackoverflow.com/questions/1...es-using-winrt
http://stackoverflow.com/questions/1...ith-httpclient

[EricS]

The server logs do not show anything with debug mode turned on. We also timed the failure, and it seems to be happening around 1100 ms, which would suggest maybe that the attempt is timing out in the WaitOne() method?

Turning on an internal network listener, there is a dns request that happens for the domain and the app gets the successful response for that but then there doesn't appear to be any request to that actual ip address.

We also tried this on a Windows 8.1 Surface with the same result.

Any other ideas/suggestions?

Thanks!